Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 0 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Do you have hats, bodysuits or t-shirts in other colors than white?

No, I do not currently offer hats, bodysuits or t-shirts in other colors.

Can I send you another seller's design to copy?

No, I will not copy another seller's work. However, you are welcome to send me designs, pictures or clip art for inspiration and I will come up with a unique design for you based on your preferences.

How long will it take for my order to ship?

My goal is to ship all HATS and BIBS in 1-2 business days. In cases where I need more information from you (baby's name, sizing or other information) I can only make and ship your order once I receive the information.

BODYSUITS and T-SHIRTS may take longer to ship, depending on availability. It may take up to 1-2 weeks but in most cases it will be quicker than that. You are welcome to message me before or after placing an order to find out a more specific time frame.

Who pays for customs when you ship internationally?

I ship from Brooklyn, NY, USA. If your order will be shipped to another country, you will be responsible for customs and import taxes.

Can I add a gift message to my order?

Yes, you can add a gift message, which will be handwritten on a card and included with your order.

I need help with sizing for my reborn

I highly recommend that you go by head circumference for reborn sizing rather than by weight.

Sizing details

Tiny - for head circumference up to 8" and baby weight 0-1.5 lbs

Micro preemie - for head circumference 8"-9" and baby weight 1-2 lbs

Preemie - for head circumference 9"-10" and baby weight 2-3 lbs

Larger preemie - for head circumference 10"-11" and baby weight 3-5 lbs

Small newborn – for head circumference 11”-13” and baby weight 4-6 lbs

0-3 months – for head circumference 13”-15”

3-6 months – for head circumference 14”-17”

6-18 months – for head circumference 16”-19”

What happens if I don't provide details for the personalization?

I will contact you for the details through Etsy messager and by e-mail. If I don't hear back from you, then I will push back your ship date a few days and continue to try to contact you. After that, if I still don't hear back from you I will do one of the following:
1- use the same font and/or color as in the main picture of the listing you purchased, if there are multiple hats on the main listing, I will decide which font and/or color will be used
2- cancel the order if you never provided the baby's name or if I'm unsure which font/color would be appropriate for the name you provided

Legal imprint